Mercedes-Benz of Morristown dealership customer reviews
How Are We Doing?
We want to know how you think we’re doing. We believe in creating the best customer service experience possible. We have provided this avenue of feedback with which you can share your opinion. Help us and other potential or returning customers to know what we did well or need to improve upon. Tell us how your most recent experience with Mercedes-Benz of Morristown went.
If everything met or exceeded your expectations, we’d love to know that we’re doing a good job. If there was room for improvement, then tell us about that too and we’ll use that information to make sure that we can be an even better dealership in the future.
Quick and easy, dropped off for 20k service. Jeff was friendly, grabbed coffee and bagel, and then drove out in loaner. In total, great experience, highly recommend.
02 Mar 2018
I am very satisfied with Ravi. He is awesome sales rep. indeed. I stopped to look around only, But I ended up with purchasing 2018 GLS450. With best regards,
02 Mar 2018
Service problems and questions were answer and felt secured that my issues would be resolved correctly. I knew I was in good hands when I saw that Willie was my service advisor.
24 Feb 2018
Dealer is investigating a coolant issue that is hard to diagnose. They have been thorough and helpful in trying to track down the issue. Good communication!
24 Feb 2018
Outstanding service department. Always friendly, professional with nice loaners too. Fair and the best quality - can’t ask for more. Julio Perreira is my recommendation for a service advisor.
12 Feb 2018
Ed Salwan returns my calls in a timely manner. He makes sure my car is serviced correctly. Ed is always polite and helpful. I’ve had a Mercedes for over 30 years, and Morristown service is the best so far. Thanks to the entire staff! So friendly!!!!
11 Feb 2018
The experience was just excellent as it did not stop me from going on with my busy schedule as Jeff handled it all for me.
05 Feb 2018
Willie Caldwell underscores the value of the MB brand of high quality, attention to details, client focused, and high performance (via the products and underlying service delivery).
20 Jan 2018
I’ve had vehicles serviced here for years. They are always professional and fair. A major issue why I purchase MB’s. Willie Caldwell is awesome.
15 Jan 2018
Paul was amazing and another gentleman who’s name I forgot (sorry) thank you for the amazing experience and your great help. It’s greatly appreciated