How Are We Doing?

We want to know how you think we’re doing. We believe in creating the best customer service experience possible. We have provided this avenue of feedback with which you can share your opinion. Help us and other potential or returning customers to know what we did well or need to improve upon. Tell us how your most recent experience with Mercedes-Benz of Morristown went.

If everything met or exceeded your expectations, we’d love to know that we’re doing a good job. If there was room for improvement, then tell us about that too and we’ll use that information to make sure that we can be an even better dealership in the future.

514 Reviews

5 out of 5 stars

5 star

501

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NURSING51 12 Nov 2020

We have been going to this dealer for the last 6 yrs.Prior we were happy with Mercedes of Newton but just happened that we moved to Morristown. Ed Salwan is the best. The whole team is friendly and professional as well.

5 rate

Customer 11 Nov 2020

Great service as always. I brought my GL for routine service and breaks check and replacement. Everything was done perfectly and on time. I’m very satisfied and I recommend this Service facility. Thank you.

5 rate

Aasmedberg 06 Nov 2020

Scheduled a service appointment due to a recall (sunroof)...Service was quick and very professional. Appreciate the service/professionalism of Alex Marshall, my assigned service representative

5 rate

Carolyn 05 Nov 2020

My service was fantastic as usually, Alex is awesome, called to let him know whatt was going on with my truck , told me to bring it in and got my service done all in one day . Everything was great Thank you Alex M

5 rate

Joe M 16 Oct 2020

Service staff are true professional. Willy represents the client well. I have used this service team for over 15 years and they never disappointed me.

5 rate

Dollar_bill5 10 Oct 2020

We were once again totally satisfied with our service experience. Our service advisor, Ed Salwan is excellent! He makes sure that we receive top notch service. He is a main reason we own 3 Mercedes.

5 rate

Customer 06 Oct 2020

This is the best service facility for Mercedes so far. Every service performed on time as promised with outstanding results. I recommend this facility without any reservations.

5 rate

ssavitt 02 Oct 2020

Used express service for an oil change. Paul and team did a great job. Paul is always helpful and returns my car quickly and in great shape.

5 rate

Jhartnettmlm 25 Sep 2020

This service was the third call recently relating to the EGR system. Notwithstanding the repetitive correction, my service rep, Julio Perrera, handled things most professionally, continuing to go above and beyond to service the customer. Thanks Julio. Jim Hartnett

5 rate

Chirag 19 Sep 2020

I got excellent service at Mercedes service shop. The way the issues explained to me in simple terms that allowed me to take the right decision what to get fixed and what I can be okay in not getting done. The service advisor, Willie at Mercedes Morristown, NJ service shop is excellent in providing... service advice as well as goes above and beyond customer expectations. Show more

5 rate